Our Policies

Faculty have two (2) guest spots available for classes with 20 dancers or less. For classes exceeding 20 dancers, an additional one (1) guest spot will be available for a maximum of three (3) guests spots per class. The guest policy applies per class, not per teacher. If faculty are collaborating with another teacher, the guest policy remains the same. Please notify our front desk staff of who will be guesting class ahead of time.

Classes with fewer than 4 dancers registered two hours before class will be cancelled. This policy is designed to ensure the sustainability of the studio and strength of our class schedule. While 4 dancers is the minimum requirement, our goal is to consistently see at least 10 dancers per class — not only to keep the studio thriving but also to ensure our teachers hit their per-head bonus. 

For this reason, we encourage our faculty to advertise their classes ahead of time and and encourage dancers to pre-register on our app instead of showing up on the day of. Class registration opens up 7 days before the scheduled class (15 days for Pro, Elite, and VIP members). Our team will inform you 2 hours beforehand if we do not meet the 4 dancer minimum threshold.

Out of respect to the other teachers, students, and our front desk staff, we kindly request to please end classes on time. Our front desk team will let you know how much time you have left. If you plan on doing groups at the end of class, we recommend starting groups 10-15 minutes prior to class scheduled end time. As we tend to have back-to-back classes, please exit the studio once your class has finished; we have a dedicated lounge for faculty to chat with students after class. If you go over, our videographer may have to leave mid-group to film another class.

By taking on a weekly slot, it’s expected that you will teach the majority of your classes, while understanding that occasional subs may be needed. 

We kindly ask you plan in advance and communicate as much as you can if you require a sub. To provide the best possible experience for our dancers, if you are consistently subbing out your classes and teach less than 75% of your scheduled weekly classes within a month, we’ll have a conversation to reassess whether a weekly slot is the best fit or if alternatives, like subbing or pop-up classes, might work better. 

When arranging a sub, it's your responsibility to select someone from the approved teacher sub list and notify studio management. Please ensure the sub teaches the same level and style as your class to maintain consistency for our schedule and your students’ progress.

The groups that are included in the "group video" are at the discretion of the editor and our marketing team. There are a number of factors when deciding which groups to include such as quality of footage (lighting, framing, focus) and capacity of our editors. Should students not find their specific group in the video, we try to remind them that class footage should be a bonus and used as a tool, not the main focus of taking class.

We do not give out raw class footage as it needs to be color graded, edited and overlayed with music.

We recommend filming between 5-7 groups and will record a maximum of 10 groups.

Out of respect for you and other students in class, dancers arriving more than 15 minutes late will not be admitted into class. If you have an assistant or guest that is running late, that’s totally fine just let our front desk staff know. The reason for this rule is to encourage dancers to show up on time, and to prevent any latecomers from affecting the class flow.